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Customer Care

At Hound Dog We stick to our slogan, “It’s all about the dog” and offer a very high standard of customer service to our canine clients.  Due to a busy lifestyle or long working hours it may not always be possible for you to walk your dog.  Never fear we are here!  Your dog will not only get his or her exercise, but will also have a fun time and enjoy socialising with other dogs.  This leads to a happy and healthy dog!

Some pets do not like to have their routine upset or be out of their environment.  When you go away on holiday or have to leave your pets over night, our pet sitting service is the perfect solution to keeping your pets in their own home.  This ensures their contentment and gives you great peace of mind while you are away.  If your pet needs to go to the Vet or Groomers or indeed anywhere, Our Pet Taxi will take them there. We will also collect them and take them home if You so wish.

 

We are a fully insured business and have vast experience in all our services.

 

Before a job commences we will go to your home at a time that is convenient to you and meet your Pet. During this meeting, We will fill out a Pet Profile with all the necessary information pertaining to your pet. We will also discuss your pet’s specific needs.  After the walk is over,  We will send you a text to let You know how your pet is doing. With regard to pet sitting a text will be sent on each day that you are away.

Your pets while in our care will be exceptionally well looked after and We treat them as if they were our own.

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